Terms of Service

Effective date: March 24, 2026

These Terms govern your access to and use of GreenCardly services operated by HongKong OneXOne Tech Limited. By using the service, you agree to these Terms.

1. Service Nature

  • • GreenCardly provides AI-assisted document preparation and immigration information workflows.
  • • GreenCardly is not a law firm and does not provide legal advice or attorney-client representation.
  • • You are responsible for final review, verification, and filing decisions.

2. Account and Access

  • • You must provide accurate account information and keep credentials secure.
  • • You are responsible for activities under your account.
  • • We may suspend accounts involved in abuse, fraud, or policy violations.

3. Payments and Refunds

  • • Paid plans, limits, and included features are shown at checkout or pricing pages.
  • • Fees are charged through approved payment providers.
  • • Refund handling follows the applicable purchase policy and case-specific usage review.

4. Acceptable Use

  • • Do not submit unlawful, infringing, or fraudulent content.
  • • Do not attempt unauthorized access, reverse engineering, or service disruption.
  • • Do not use outputs as a substitute for professional legal advice in complex matters.

5. Liability and Disclaimer

  • • Service is provided on an as-is and as-available basis.
  • • We do not guarantee immigration outcome, government processing timelines, or approval.
  • • To the maximum extent permitted by law, liability is limited to fees paid for the affected service.

6. Governing Terms Updates

  • • We may update these Terms from time to time and publish the revised version on this page.
  • • Continued use after updates means you accept the revised Terms.